Your privacy is important to us

PRIVACY POLICY

This Privacy Policy of TERESA Y JOSE PLANA (hereinafter, EMPRESA PLANA) regulates the collection, use and other forms of processing of personal data provided by Users on this website or in any of the entity's Internet environments.

1.- Purpose of the privacy policy

2.- Who is responsible for processing your data?

EMPRESA PLANA is responsible for the collection and processing of your personal data in relation to the services it provides. EMPRESA PLANA is committed to respecting and safeguarding your privacy and the security of your data. The identification details of the data controller are: EMPRESA PLANA, with CIF B43009091, domiciled at C/ Les Creus, 29, 43120 Constantí (Tarragona).

3.- What data do we collect?

In accordance with current regulations, EMPRESA PLANA only collects the data strictly necessary to offer the services derived from its activity and other services, procedures and activities attributed by Law. Through this website, and with the aim of providing you with the best service, EMPRESA PLANA collects information or data that can identify you directly or indirectly: name, email address and telephone number.

4.- For what purpose(s) do we collect your data?

The purposes and legal basis for which we collect this data are: Management of the contractual relationship we maintain with you, the legal basis being the execution of the contract that binds us. Sending commercial and/or promotional information that may be of interest to you, the legal basis being your consent. Resolution of queries you may raise via the website, the legal basis being your consent. We inform you that no automated evaluations will be carried out, nor will user profiles be created.

5.- To which recipients will your data be communicated?

The data may be communicated to the following recipients: Other companies related to the Plana Group. Third parties that help us provide Information Technology services, such as platform providers, hosting, maintenance and support services for our databases, as well as our software and applications that may contain data about you. Third parties that help us provide digital services: ratings and reviews, CRM, web analytics and search engine, and user-generated content curation tools. EMPRESA PLANA does not sell, rent or transfer the personal data of users of these websites, except where necessary for the provision of the service itself.

6.- How long do we keep your personal data?

Personal data will be kept as long as the user does not state otherwise and for the legally established retention periods, unless they have logically and evidently lost the usefulness or legitimate purpose for which they were collected.

7.- What are the rights of users who provide us with their data?

Users may exercise, with respect to the data collected as described in the first point, the rights recognised in the General Data Protection Regulation, in particular the rights of portability, access, rectification, erasure and restriction of processing.

8.- Reporting of incidents and irregularities

In the event of any conduct or situation that could generate an incident or irregularity of any kind, please contact info@autocarsplana.cat or the following address: C/ Les Creus, 29, 43120 Constantí (Tarragona).

9.- Contact

If you have any questions or concerns about how we process and use your personal data, or wish to exercise any of the rights described above, please contact EMPRESA PLANA or write to us at info@autocarsplana.cat. You may also contact our Data Protection Officer at dpd@autocarsplana.cat.

10.- User commitment

The user is responsible for the authenticity of the data provided, which must be accurate, current and complete for the purpose for which it is provided, assuming responsibility for the damages that may arise from such inaccuracies or falsehoods.

11.- User responsibility for use and content

Both access to our website and the use that may be made of the information and content included therein is the sole responsibility of the person performing it. EMPRESA PLANA assumes no responsibility, whether direct or indirect, for consequential damages or loss of profits arising from the misuse of the services or content by Users or third parties.

12.- LSSI-CE information

In compliance with the information duty set out in article 10 of the current Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we inform you that the promoter and content manager of the Website where you can download different applications and/or information is EMPRESA PLANA, domiciled at C/ Les Creus, 29, 43120 Constantí (Tarragona).

13.- Information about cookies

We inform you that we use cookies to improve the browsing experience on our website and provide you with a better service. For more information about cookies and how we use them, please read our Cookie Policy on our website.

14.- Information on the use of other websites and social networks

The company is only responsible for the contents and management of the web pages of which it is the owner or holds an analogous right. Any other website, social network or information repository on the Internet, outside this website, is the responsibility of its legitimate owners.